LogoNewLogo

Privacy Policy

Last updated: November 27, 2025

Introduction

  1. Welcome to NewLogo ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our logo generation service at newlogo.pro (the "Service").

    Please read this Privacy Policy carefully. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

Information We Collect

  1. We collect information in the following ways:
    • Information you provide directly:
      • Account creation: Email address, name, and password
      • Payments: Payment information (processed securely through Stripe)
      • Support requests: Email address, name, and any information included in your support request
      • Feedback: Bug reports, feature requests, and associated details
      • Logo generation: Business name, brand preferences, color selections, and style preferences
    • Information collected automatically:
      • Device information: IP address, browser type, operating system, device identifiers
      • Usage data: Pages visited, features used, time spent on the Service, generation history
      • Cookies and tracking technologies: Session information, preferences, and authentication tokens
      • Analytics data: Aggregated usage statistics and performance metrics collected via third-party analytics services
    • Information from third-party services:
      • Authentication providers: If you sign in using third-party authentication, we receive basic profile information
      • Payment processors: Stripe provides us with payment confirmation and subscription status information

How We Use Your Information

  1. We use your information to:
    • Provide and maintain the Service: Generate logos, process exports, and deliver core functionality
    • Process payments: Handle subscriptions, billing, and payment processing through Stripe
    • Manage your account: Authenticate users, maintain preferences, and provide customer support
    • Improve the Service: Analyze usage patterns, optimize performance, and develop new features
    • Communicate with you: Send service updates, respond to inquiries, and provide customer support
    • Ensure security: Detect fraud, prevent abuse, and protect against unauthorized access
  2. For users in the European Economic Area (EEA), we process your personal data based on:
    • Contract performance: To provide the Service you've subscribed to
    • Legitimate interests: To improve our Service, prevent fraud, and ensure security
    • Consent: When you've provided explicit consent for specific processing activities
    • Legal obligations: To comply with applicable laws and regulations

How We Share Your Information

  1. We share information with third-party service providers who perform services on our behalf:
    • Payment processing: Stripe (payment and subscription management)
    • Email services: Resend (transactional emails and notifications)
    • Hosting and infrastructure: Cloud service providers for data storage and processing
    • Analytics: Third-party analytics services (anonymized usage statistics)
    • AI services: Third-party AI service providers (for logo generation, with no personal data shared)
  2. We may also share your information:
    • Business transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our Service before your personal information is transferred and becomes subject to a different Privacy Policy.
    • Legal requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).
    • Protection of rights: We may disclose information when we believe it is necessary to:
      • Comply with applicable law or respond to legal process
      • Protect the rights, property, or safety of NewLogo, our users, or the public
      • Detect, prevent, or address fraud, security, or technical issues
      • Enforce our Terms of Service or other agreements
    • With your consent: We may share your information for purposes not described in this Privacy Policy with your explicit consent.

Data Storage and Security

  1. Your information is stored on secure servers provided by our hosting partners. We use industry-standard database systems with secure database providers to store your data.

    We implement appropriate technical and organizational security measures to protect your information:

    • Encryption: Data in transit is encrypted using SSL/TLS protocols
    • Access controls: Limited access to personal data on a need-to-know basis
    • Authentication: Secure authentication systems and protocols
    • Regular security assessments: Ongoing monitoring and security updates
    • Password protection: Passwords are hashed and never stored in plain text
  2. While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

Data Retention

  1. We retain your information for as long as necessary to:
    • Provide the Service to you
    • Comply with legal obligations
    • Resolve disputes
    • Enforce our agreements
  2. Specific retention periods:
    • Account information: Retained while your account is active and for a reasonable period thereafter
    • Generated logos: Stored according to your subscription plan and retention preferences
    • Payment information: Retained as required by financial regulations (processed by Stripe)
    • Analytics data: Retained in aggregated form for product improvement
  3. When data is no longer necessary, we will either delete it or anonymize it so that it can no longer be associated with you.

Your Privacy Rights

  1. You have the right to:
    • Access: Request a copy of the personal information we hold about you
    • Correction: Request correction of inaccurate or incomplete information
    • Deletion: Request deletion of your personal information
    • Objection: Object to our processing of your personal information
    • Restriction: Request restriction of processing your personal information
    • Withdraw consent: Withdraw consent where we rely on consent to process your information
  2. To exercise these rights:
    • Use the settings page in your account dashboard
    • Contact us at [email protected]
    • We will respond to your request within 30 days
  3. Additional rights:
    • EEA Residents: If you are located in the European Economic Area, you have additional rights under GDPR, including:
      • The right to lodge a complaint with your local data protection authority
      • The right to withdraw consent at any time without affecting the lawfulness of processing based on consent before withdrawal
    • California Residents: California residents have specific rights under the California Consumer Privacy Act (CCPA):
      • Right to know what personal information is collected, used, shared, or sold
      • Right to delete personal information held by businesses
      • Right to opt-out of the sale of personal information (we do not sell personal information)
      • Right to non-discrimination for exercising CCPA rights

Cookies and Tracking Technologies

  1. We use the following types of cookies:
    • Essential cookies: Required for the Service to function (authentication, security)
    • Functional cookies: Remember your preferences and settings
    • Analytics cookies: Help us understand how users interact with our Service
    • Performance cookies: Monitor and improve Service performance
  2. You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our Service.

    We currently do not respond to "Do Not Track" signals from browsers.

Children's Privacy

  1. Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us at [email protected], and we will take steps to delete such information.

Third-Party Links and Services

  1. Our Service may contain links to third-party websites and services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

    We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

  1. We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

    When we make material changes to this Privacy Policy, we will:

    • Update the "Last Updated" date at the top of this Privacy Policy
    • Notify you by email (if you have an account with us)
    • Provide notice through our Service
  2. Your continued use of the Service after any changes indicates your acceptance of the updated Privacy Policy.

Specific Service Features

  1. Logo generation data:
    • Input data: Business names, style preferences, and color selections are processed to generate logos
    • AI processing: Data sent to AI providers is anonymized and used solely for generation
    • Generated content: Logos you generate are stored in your account according to your subscription plan
    • Export data: Downloaded logo files are your property; we retain copies only as necessary for Service functionality
  2. Account information:
    • Email verification: We may send verification emails to confirm your email address
    • Password recovery: Reset password functionality requires a valid email address
    • Account settings: You can update your name and email address through your account settings
  3. Subscription data:
    • Billing information: Processed securely by Stripe; we do not store full credit card numbers
    • Subscription status: We track your subscription status to provide appropriate Service access
    • Usage tracking: Generation counts and Service usage are tracked to enforce subscription limits (if applicable)

Contact Us

  1. If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
    Email:  [email protected]

    Response Time: We aim to respond to all inquiries within 48 hours.

    For data protection inquiries specific to GDPR compliance, please clearly mark your communication as "GDPR Request" in the subject line.

This Privacy Policy is effective as of the "Last Updated" date indicated above.